Patient support in the pandemic era

The heart of most patient support/hub services is a call center, where case managers or care coordinators help patients along their journey from initial prescription fulfillment to ongoing chronic care. There has been a trend, in recent years, to expand […]

Read More

Tips on running virtual meetings

Ashfield Meetings & Events, part of UDG Healthcare PLC, has run medical and healthcare-related meetings for decades, globally. With the “stay in place” guidances of cities, states and whole countries now prevalent as a result of the Covid-19 pandemic, the […]

Read More

2020 Patient Support / Hub Services Report

Patient support services—supported directly or indirectly by pharma companies—have gone from a ‘nice to have’ feature to a ‘must have’ one in recent years. The reasons are not hard to find: the growth of specialty pharmaceuticals (now representing nearly half […]

Read More