Authors



UBC

Latest:

AI is Here – Considerations for How Your Brand’s Patient Support Services Will Be Impacted (December 2023)

AI is here – are you ready? In today’s podcast we talk with Ron Lacy, Vice President of Product and Innovation from UBC about how AI is changing the services in the patient services market. We will discuss with Ron how the use of cognitive services including large language models are changing how patient support services interact with their stakeholders including patients, payers, and even prescribers while still providing exceptional support for benefit verifications, reducing time to complete prior authorizations, and educating patients.


Conduent

Latest:

Strategic Transformation of a Global Medical Information Program

The consolidation of global medical information services is a multi-faceted endeavor with numerous challenges. Real-life examples of how multinational firms can manage the headwinds to develop flexible roadmaps for success can assist others in their journey.


Donovan Quill, Optime Care

Latest:

Effective patient-first approach in rare disease relies on true sales—not channel stocking

How the development of more quantitative and qualitative data around the patient can drive better-informed care decisions—and help avoid potential overstock scenarios that can deplete earnings


Maria Kirsch, EVERSANA

Latest:

The Power of Patient Adherence Tools to Improve the Patient Journey

Why manufacturers should leverage technology to address low adherence rates.


Shabbir Dahod, TraceLink

Latest:

FDA Offers 12-Month DSCSA Stabilization Period, but Urges Industry Not to Delay

A breakdown on the decision, and how to navigate these obstacles using a network approach.


SymmetryRx

Latest:

Remaking the Trial Medication Adherence Space

IQVIA informs us, new prescriptions for chronic therapies were 20% below what they were before 2020 and telemedicine patient encounters have settled at 10%. Accenture informs us, the low point of in-person pharma rep sales calls over the last year was 35%. These three facts point to lower access to trial medication and give strong impetus for remaking the trial medication adherence space. The CDC informs us that medication non-adherence causes up to 125,000 preventable deaths and $100 billion to 300 billion in preventable medical costs each year. Trial medication is a key solution to medication adherence. Pharmaceutical Commerce asked Hal Walsh, CEO of SymmetryRx, to tell us about the latest digital solutions that truly streamline the route from the manufacturer to the hands of patients in today’s high-tech, low-touch world.


Scott Swain

Latest:

Getting to answers about Biogen’s Aduhelm

Exploring RCT, RWE and alternative study designs as a path forward


Ira Studin, PhD

Latest:

Obesity Drugs in the Payer Market: What to Expect

Payers won’t let these products break the bank.


Knipper

Latest:

Developing a Robust Serialization Program

Various considerations can help pharmaceutical manufacturers and suppliers provide a robust serialization solution based on the FDA's Drug Supply Chain Security Act.


Paul Viggers, TrakCel

Latest:

Keys to CGT-Supply Chain Integration

Outlining five network-focused ways industry can support cold chain shipping of advanced therapy products


Wes Wheeler, UPS Healthcare

Latest:

The Future Heats Up Due to Cold Chain

Gains in temperature-controlled logistics, accelerated by the pandemic, have reshaped the landscape for global pharma distribution


Jennifer Visser-Rogers

Latest:

Creating Strategic Relationships: The Changing Face of Contract Research Organizations and Sponsor Partnerships

There are a slew of specialist and boutique companies set up to provide high quality services and to meet the changing needs of the pharma industry.


Peter Sturtevant, GS1 US

Latest:

The march to DSCSA interoperability

Barcode assessment project demonstrates the ground gained in meeting serialization-readiness requirements for supply chain transparency


Mark McGraw

Latest:

Strategic Insight and Forecasting: From Pipeline to Pharmacy

How pharma companies can be successful in financial forecasting, including why these forecasts should be powered by a patient-based approach.


Vishal Singal and Nalini Somavarapu, Axtria

Latest:

Patient Hubs in an Omnichannel World

How personalized interventions can help boost the omnichannel experience for patient hubs—and drive engagement and impact adherence in outcomes.



Jay Johnson, Labelmaster

Latest:

Dealing with Dangerous Goods

The packaging and shipping of dangerous goods (DG) adds further challenges to the distribution pressures brought about by the pandemic


Charles Pirraglia and Deborah Brown

Latest:

What Pharma Companies Need to Know About Entering the Great White North

Product commercialization in Canada is by no means simple, but the end result presents its advantages


Alf Goebel, Advanco

Latest:

Counterfeit Meds: Fighting the Forgers

Questions and considerations for pharmaceutical companies in designing and executing strategies to curb the incidence of fake drugs.


DeSpir Logistics

Latest:

Safeguarding Time and Temperature Sensitive Pharma

When identifying a third-party service provider for ground transport of pharmaceutical freight, it is essential that the shipper partner with a company equipped with the expertise and technologies to plan for and monitor necessary shipments as well as respond to issues that may compromise the freight along its journey.


SkyCell 

Latest:

Three criteria for choosing pharma containers 

The top criteria to consider when evaluating and choosing the right airfreight container that can efficiently protect pharma’s cold chain 


Dan Sontupe and John Knutila, The Value Builders

Latest:

The Synergies in Combining Artificial Intelligence and Market Access

Although AI has simplified various market access processes, this technology does also present its share of barriers, so what can be done to find a happy medium?


Philip Daniels and Rebecca Lorenzo, Axtria

Latest:

Marketing Data Hubs: When Operations and Analytics Collide

How to best plan out and implement a marketing data hub as a key tool to harnessing today’s omnichannel transformation in pharma




Polar Leasing

Latest:

-30C Walk-In Freezer Product Spotlight

From research and development to the clinical trials phase, pre-conditioning gel packs and PCMs prior to transport, Polar Leasing temperature-controlled chamber rentals are the perfect on-site solution for temporary refrigeration anywhere throughout the cold chain. Learn about our -30C Walk-In Freezer and its features now.


Nitin Raizada, Arindam De, Durgagauri Sabnis

Latest:

5 Ways to Tackle Patient Non-Adherence

Five strategies to help pharma companies improve their return on investment from adherence-promoting initiatives and drive positive health outcomes for patients


Adlai Goldberg, EY

Latest:

The Key Force in CGT Commercialization

Industrialized collaboration is critical to taking next-generation cell and gene therapies to the next level—if companies can build on pandemic-partnering momentum


Karina Castagna

Latest:

Engaging HCPs to Improve Brand Access and Retention with Digital Point of Care and Sales Technology

What does digital innovation actually mean and how is it changing the way that pharma is interacting with HCPs and patients?

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