2009 PDMA SHARING CONFERENCE EXHIBITORS
360 Vantage
3165 South Price Road
Chandler, AZ 85248
Phone: 480-286-5172
www.360vantage.com
360Vantage offers IT-based solutions to pharmaceutical marketing and distribution by integrating and automating data collection, CRM systems and communication networks, and managed-services data processing. Also available are integrated e-learning or live training for both users and train-the-trainers programs.
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American Pharmaceutical Network, LLC
3349 Monroe Avenue, Suite 156
Rochester, NY 14618
Phone: 800-860-7021
www.americanpn.com
APN is a provider of prescription drug alternative-sampling services for the pharmaceutical industry, employing a breakthrough state-of-the-art online system, based on the proprietary FDA/APN pair-sequencing drug metadata technology facilitating economical, efficient, safe and secure voucher-like (fully subsidized) and coupon-like (partially subsidized) drug-sample distribution and fulfillment.
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Archway Marketing Services, Inc. (formerly Resolve Corp.)
19850 South Diamond Lake Road Rogers, MN 55374
Phone: 866-791-4826
www.archway.com
Archway provides marketing operations management services including print-on-demand and personalization for sales and marketing collateral, product sampling, discount cards, rebates, database management, customer support, e-stores and reporting to leading pharmaceutical companies and medical device manufacturers.
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ASI Business Solutions Inc.
2200 Renaissance Boulevard
King of Prussia, PA 19406
Phone: 610-265-9400
www.asi-solutions.com
ASI has been designing and delivering cutting edge solutions for the Pharmaceutical Sales and Marketing Industry since 1990. The company serves life sciences marketing efforts through a wide range of services, including physician profiling, customer segmentation, event management, territory realignments, incentive compensation and reporting, and IT and database-management functions.
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ATL Security Label Systems W140 N9504 Fountain Boulevard
Menomonee Falls, WI 53051
Phone: 262-255-6150
www.atlco.com
ATL is a narrow-web flexographic printer specializing in small to large quantity runs for many different types of labels. Capabilities include special constructions such as booklets and coupons, as well up to ten-color product identification labels. In addition to print, it offers custom packaging, cold sealing and pouching.
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Big Dog Logistics, LLP 1235 North Loop West, Suite 500
Houston, TX 77008
Phone: 713-996-8171 ext. 203
www.bigdoggroup.com
Big Dog Logistics is a domestic and international third-party logistics (3PL) provider with asset-based locations throughout the world. It has experience in handling pharmaceutical sample distribution as well as wholesale pharmaceutical sortation and distribution.
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Cegedim Dendrite
1425 US Highway 206
Bedminster, NJ 07921
Phone: 908-443-3894
www.cegedimdendrite.com
Leveraging BuzzeoPDMA’s deep experience in the regulatory compliance category, Cegedim Dendrite can act as your single-source provider of comprehensive, integrated compliance solutions. Our staff of former state and federal regulatory experts has extensive knowledge and experience with the requirements of the DEA, FDA and state agencies, specializing in the CSA, PDMA, loss prevention, state drug requirements, regulatory training and compliance audits.
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Compliance Implementation
Services (CIS)
1400 North Providence Road, Suite 3005
Media, PA 19063
Phone: 484-445-7184
www.cis-partners.com
CIS is a consulting firm specializing in compliance strategies for pharmaceutical companies, from Global Clinical Research & Development through US Commercial Compliance. Most recently, the company has opened a subscription website, Clinical R&D PCX, that contains regulations and guidelines for the United States, European Union, and International Conference on Harmonization.
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CCG Marketing Solutions
(Corporate Communications
Group Marketing Solutions)
14 Henderson Drive West Caldwell, NJ 07006
Phone: 973-808-0009 ext. 2189
www.corpcomm.com
CCG delivers relationship building solutions focused on driving loyalty and ROI. Its expertise includes: Fulfillment and Distribution (consumer, direct to practitioner, representative); Direct Mail; Alternative Sampling; Printing; Secondary Packaging (kitting, overwrapping, polybagging, shrink-wrapping, tipping).
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Data Reduction Systems Corporation
1323 Burnet Avenue
Union, NJ 07083
Phone: 908-687-5636
www.drscorp.com
DRS, a software development company, has developed a family of solutions for managing sample distribution programs, collectively known as PDMA OneSource. PharmaSynch solution captures sampling data and can disseminate it in real time via a mobile-device network. DRS RepReview provides inventory reconciliation. DRS ComplianceView generates real-time compliance reports and enables visibility to FDA reporting. DRS ComplianceTrak reports compliance incidents such as loss or theft. DRS SampleTrak monitors the ROI effectiveness of alternative sampling programs. All these systems can interface with commonly used CRM systems.
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Eagle Productivity Solutions
2165 Brighton Henrietta Townline Road
Rochester, NY 14623
Phone: 585-273-8000
www.eagleproductivity.com
Eagle Productivity specializes in training services for largescale deployments of software applications, including CRM systems for pharma sales forces. Training includes instructor-led sessions, computer-based training for content preview or review, and e-learning via video or webcast deployments. After a training engagement, success rates of 90% or more are routinely achieved.
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Epsilon
601 Edgewater Drive
Wakefield, MA 01880
Phone: 781-685-6377
www.epsilon.com
Epsilon is a global database marketing services provider, blending expert consulting, marketing data, technology and agency services works together to create authentic customer experiences that enable our clients to build stronger connections with their clients. Solutions include the Eas-E Tracker, which streamlines sample-management compliance through form production, processing, inventory tracking and reconciliation.
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Extra Space Storage
5350 Poplar Avenue, Suite 410
Memphis, TN 38119
Phone: 901-481-6440
www.extraspace.com
Extra Space Storage offers comprehensive storage solutions for pharma reps nationwide, including climate-controlled storage space with professional security features.
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FedEx
1000 FedEx Drive
Moon Township, PA 15108
Phone: 412-747-4375
www.fedex.com
FedEx provides specialized storage, shipping and delivery services, including temperature controlled shipping, for pharmaceutical products.
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Fox Specialties 821 Tech Drive
Telford, PA 18969
Phone: 215-723-8018
www.foxspl.com
Fox Specialties/MAC Direct, a full-service provider of direct marketing support services, is a leader in one to one marketing. Its software solution, RepLink360, is a real-time, high-performance, open-architecture, ASP web-enabled order-entry material distribution and warehousing system designed to facilitate the deployment of critical sales tools. It provides continuity in system architecture.
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Genesis Logistics
1165 Cranbury South River Road
Dayton, NJ 08810
Phone: 609-409-1810
www.genesislogistics.com
Since 1983 Genesis Logistics has worked with multiple pharmaceutical companies to offer logistic solutions to some of the most demanding service requirements. While complying with strict adherence to PDMA guidelines, it provides cost-effective and productive sample distribution to sales representatives. Services include scheduling and flexible shipment delivery.
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Global Compliance
13950 Ballantyne Corporate Place, Suite 300
Charlotte, NC 28277
Phone: 704-552-1119
www.globalcompliance.com
Global Compliance provides comprehensive field services to support PDMA compliance inclusive of drug representative inventories, storage location and warehouse inspections physician office visits for signature verification and sample drop confirmation, and closeout and property collection services. The Global Compliance proprietary web application offers benefits such as custom online inventory and storage inspection forms.
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G&M Health, LLC
1110 Harrison Street, Suite F
Frenchtown, NJ 08825
Phone: 908-996-2053
www.gmhllc.com
G&M Health, LLC is a health and life-sciences service company offering compliance management services, computer validation, project management, audits & assessments, training and regulatory support services. G&M was founded by recognized legal and regulatory compliance experts in the healthcare industry, who have worked with and/or advised over 50 pharmaceutical and biotech companies over the last 20 years.
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HealthBridge
One Phoenix Drive
Lincoln Park, NJ 07035
Phone: 800-633-8900
www.healthbridgeinc.com
HealthBridge will have these products and services on display:
• Prescriber Engagement Solutions: Direct Communications, Telemarketing Programs and Alternative Sampling Programs
• Trial and Adherence Solutions: Direct to Practitioner Sampling, Direct to Rep Fulfillment and Literature Fulfillment
• Compliance Solutions: Sample Accountability, and Practitioner Verification
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Howell Marketing Services
P.O. Box 286
Elmira, NY 14902
Phone: 607-734-6291 ext. 255
www.howellmarketingservices.com
Howell Marketing Services has a new, state-of-the-art facility that was designed and built specifically for prescription drug and schedule III, IV & V drug sample distribution. HMS’ core capabilities include: prescription drug and CIII- V controlled substance sample management and distribution, compliance solutions, direct-to-practitioner, direct-to-representative, product launches, literature distribution and direct mail, kitting and assembly, practitioner validation, white-space and vacant-territory programs, trade fulfillment, and secondary repackaging.
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inVentiv Health
500 Atrium Drive
Somerset, NJ 08873
Phone: 800-416-0555
www.inventivhealth.com
Inventiv, a global pharma services company, supports sample management with sample tracking; management and reporting; audit programs; sales force automation platforms; reconciliation software; and development of standard operating procedures for corporate and field force personnel. In addition, inVentiv provides warehousing, fulfillment and distribution of product samples through a centralized location. Services providers include two inVentiv business units, PRS Franklin and and Promotech.
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J. Knipper and Company, Inc.
One Healthcare Way
Lakewood, NJ 08701
Phone: 732-905-7878
www.knipper.com
For 20 years, Knipper has helped hundreds of companies achieve the right balance in sampling, to get physicians and patients the samples they need—in the way that works best for them. “The Right Mix in Sampling” is determined through research and analytical tools track the individual preferences of each physician. As an AMA Database Licensee, the company can also monitor prescribing patterns, so that sampling programs are continually fine-tuned to improve yield. Additional services include vacancy programs, patient assistance, vouchers, or coupons.
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McKesson Patient
Relationship Solutions
4343 North Scottsdale Road, Suite 370
Scottsdale, AZ 85251
Phone: 480-663-4317
www.mckesson.com/mprs
MPRS assists pharma companies in acquiring and keeping customers. Acquisition solutions include TrialScript alternative sampling; TrialScript XT alternative sampling with co-pay discount; and the LoyaltyScript co-pay discount card program. For more than 15 years, McKesson has created and administered successful programs that have helped manufacturers acquire more than 18 million new patients through its alternative sampling programs.
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MedPro Systems
100 Stierli Court, Suite 100
Mt. Arlington, NJ 07856
Phone: 973-398-7800 ext. 228
www.medproid.com
The foundation of MedProID is a comprehensive database of practitioner- and organization-licensing information obtained directly from the appropriate State Licensing Boards for all 50 states & Puerto Rico. MedPro Systems’ Web-based solutions include State License Validation, DEA Number Validation, NPI Crosswalk, Aggregate Spend, Proactive License Updates and Customer Master and Address clean-up projects.
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National Patient Services/Triplefin
9096 East Bahia Drive, Suite 103
Scottsdale, AZ 85260
Phone: 480-385-5787
www.nationalpatientservices.com
National Patient Services is an alternative-sampling service provider specializing in the marketing and fulfillment of pharmaceutical products for drug manufacturers. Services include alternative sampling, retail-based patient cards, direct-to-consumer trial programs and cash consumer cards.
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Pharmaceutical Operations Provider, Inc.
217 Commerce Drive
Brandon, MS 39042
Phone: 601-914-5589
www.getpop.net
POP offers the Hub, a CRM solution, and PDMA-compliant solution, iPoint, with electronic signature for pharma sales reps in the field. iPoint runs on the Pocket PC, Tablet PC, and Windows Moblile Smartphones. iPoint Apple iPhone version will be available November 2008. Services include physician validation, territory mapping, inventory reconciliation, analytics and a help desck.
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Pharmagistics
309 Pierce Street
Somerset, NJ 08873
Phone: 732-356-7200
www.pSellingSolutions.com, www.pharmagistics.com,
www.ScientificVoice.com,
www.AristaMktg.com
The Publicis Strategic Solutions Group (PSSG) aligns four Publicis message-delivery companies—Pharmagistics, Scientific Voice, Arista Marketing Associates, and Publicis Selling Solutions. PSSG provides a comprehensive array of fully compliant multichannel message delivery solutions—from field teams to virtual representatives, and from speaker bureau management to sample storage and distribution.
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Porzio Pharmaceutical Services, LLC
100 Southgate Parkway
P.O. Box 1997
Morristown, NJ 07962
Phone: 973-889-4142
www.porziopharma.com
Porzio Pharmaceutical Services (PPS), a subsidiary of Porzio, Bromberg & Newman, PC, provides easy-to-access information through the Porzio Compliance Digest, a real-time database of enacted and pending laws and regulations; Porzio Compliance Modules, at-a-glance compliance information on specific topics; ePorzio, a web-based training program; and Porzio EXP, an aggregate spend expense tracking tool. In addition, PPS’s licensing services help customers apply for and renew licenses in their distribution jurisdictions.
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Priority Solutions International
11 Technology Drive
Swedesboro, NJ 08085-1761
Phone: 800-257-4777
www.prioritysolutions.com
Priority Solutions International has helped enhance the sales and marketing impact of clients’ alternative sampling strategies since 1983. Services include Sample Distribution (Rep Carry, Direct to Practitioner, Vacant Territories, BRC direct mail); Regionalized Warehousing & Fulfillment Centers; Representative Closeouts and Field Audits; Online Order Management; logistics services; cGMP, 21 CFR, DEA and NABP (VAWD) licensing and certifications.
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Q Pharma, Inc.
22 South Street
Morristown, NJ 07960
Phone: 973-656-0011
www.qpharmacorp.com
QPharma announces the iPortal framework. iPortal is the gateway that provides users with a consistent look and feel with access control and procedures for multiple QPharma applications. Specifically, the focus will be on demonstrating the overall capability of iPortal and drilling down into three specific web applications within this portal:
-iAnalyze, for sales activity reporting, reconciliation and analysis
-iValidate, for 21 CFR compliance
-iCertify, for training and certification of life science professionals.
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RGIS
2000 East Taylor Road
Auburn Hills, MI 48326
Phone: 248-608-8232
www.rgis.com
RGIS, an inventory services company with worldwide operations, partners with the healthcare industry in providing professional inventory services, including: Inventories and Audits; Annual Sample Accountability; Random physician office visits; Storage facility inspections; Property Collection Services; Sales representative close-outs; Fleet inspections.
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SEKO Worldwide
1800 East Bolivar
St. Francis, WI 53235
Phone: 414-489-0268
www.sekoworldwide.com
SEKO, a global logistics service provider, has a value-added pharmaceutical sample delivery program that includes a two-hour delivery window to sales reps’ homes or storage units, on-line management reports and access to all documentation and images—all PDMA-compliant. SEKO also offers full-scale sales sample and trade/revenue logistics services.
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SK&A Information Services, Inc.
2601 Main Street, Suite 650
Irvine, CA 92704
Phone: 949-476-2051
www.skainfo.com
SK&A offers the DMR Source Verified database of physicians and other healthcare professionals; the Office-Based Physicians database of business addresses at 228,000 practices with 650,000+ physicians. In addition, SK&A offers the Healthcare Fax Broadcasting service, which contains 1.67 million phone-verified fax numbers; E-Mail Addresses for Hospitals, Physicians and Pharmacies; and SK&A Live Access for retrieving healthcare professional contact information.
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StayinFront, Inc.
107 Little Falls Road
Fairfield, NJ 07004
Phone: 973-461-4800
www.stayinfront.com
StayInFront is a unit of Redi-Direct Marketing, Inc. a leading supplier of integrated sales and marketing support solutions. StayinFront’s services include StayinFront Pharma, StayinFront Sample Inventory Management Solutions (SIMS) and StayinFront Signature Compliance. StayinFront Sample Inventory Management System (SIMS) has been designed to support all aspects of pharmaceutical sample accountability compliance.
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Synergistix, Inc.
480 Sawgrass Corporate Boulevard, Suite 200
Sunrise, FL 33325
Phone: 954-707-4200
www.syncrm.com
Synergistix has developed state-of-the-art CRM solutions exclusively for the life sciences. The flagship produce is CATS (Call Activity Tracking System), with many features for sales force automation, reporting and management. For sample accountability professionals, CATS includes Reconciliation and Compliance Monitoring.
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Sysdyne Inc.
26 Orston Road
Parsippany, NJ 07054
Phone: 973-428-8500
www.sysdyne-inc.com
The Samples Advantage system is an enterprise-level software solution that can seamlessly integrate Samples Management and Reconciliation, Field Samples Supply Chain/Demand Forecasting Management, Samples Business Process Management, Process Analytics/Metrics/Alerts and Samples Management Dashboards with KPIs.
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TGaS Advisors, LLC
301 East Germantown Pike
East Norriton, PA 19401
Phone: 610-233-1210
www.tgas.com
TGaS Advisors has developed and utilizes a variety of solutions focusing on benchmarking the internal operations and analytics groups that support line functions. A collaborative peer-set model is utilized in the execution of the benchmarking studies, which are designed to address the strategy, effectiveness and efficiency needs of clients in the following areas: Commercial Operations; Marketing Sciences; Marketing Operations; Internet Marketing; Relationship Marketing; Sales Operations; Organizational Career Guidance; Compliance Commercial Compliance.
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Triple i, a MediMedia Company
780 Township Line Road
Yardley, PA 19067
Phone: 267-685-2390
www.tripleimedimedia.com
Triple i, a MediMedia company, draws on over 25 years of intelligence and innovation by focusing on the entire product lifecycle and leveraging all pharmaceutical marketing tactics, including: Drug Sampling Fulfillment; Alternative Sampling; Call Center Services; Adherence Programs; -Direct Mail and Kitting; Physician In-Office Marketing; Educational Marketing; Business Intelligence and Information Services.
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U-Haul International
920 MacArthur Boulevard
Grand Prairie, TX 75050
Phone: 800-969-7823
www.uhaul.com
U-Haul provides a national network of storage facilities for samples and other pharmaceutical supplies.
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Unyson Logistics
2800 West County Road 42, Suite 220
Burnsville, MN 55337
Phone: 800-466-1080
www.unysonspecialservices.com
Unyson Special Services, a business unit of Unyson Logistics, has over twenty years’ experience servicing the pharmaceutical market with a full range of PDMA-compliant logistics services. These include direct deliveries to sales reps’ homes, literature fulfillment, sample return and re-consignment in all 50 states and Puerto Rico.
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update CRM Inc. 1200 Route 22 East
Bridgewater, NJ 08807
Phone: 908-253-3597
www.update.com
Update Software AG, one of Europe’s leading CRM providers, offers a system tailored to the needs of the pharma industry, including sample tracking and signature capture. The solution is deployable on the latest mobile networking devices.
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XL Group Inc. 121 Doyle Street
Doylestown, PA 18901
Phone: 267-880-2100
www.xlgroup.net
XL Group develops tailored data-management solutions for CRM, mobile sales force automation and related applications. Sales order management includes signature capture.